Fountains, Bird Houses, Bird Feeders, Gardening and Bird Baths
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ABirdsWorld.com's
Policies
Products
are sent via USPS, FEDEX, FREIGHT LINE and UPS, unless other special
shipping arrangements are desired. Shipment is typically accomplished
in one to two days of your order for non custom orders, with average delivery
2-5 business days thereafter depending upon your location. Products requiring
custom options such as fountains and build to order birdhouses and feeders
with a variety of color and roof options may take 2-3 weeks for completion
depending on the backlog of orders. The shipping costs affiliated with
a final order are calculated based upon delivery within the contiguous
United States (international shipments unavailable) on the basis of the
following schedule:
- *SHIPPING INCLUDED on Orders totaling more than $100.00.
- $7.95 per TOTAL ORDER for all other orders
(covers base shipping & handling charges).
- Sorry, we cannot ship to PO Box addresses.
Shipping
rates are calculated based on delivery within the contiguous United States.
Overnight, 2nd Day, 3 Day Express, and shipment to Alaska & Hawaii,
can be arranged but an exact cost of shipping will have to be established
and added to your order costs. This can be done immediately after your
order. We will calculate the additional costs and e-mail them to you for
your approval prior to shipment. If you have special needs in this regard,
please contact us.
Safe
Shopping Guarantee:
ABirdsWorld.com
guarantees that every online transaction you make will be 100% safe. This
means you pay nothing if unauthorized charges are made to your card as
a result of shopping at our online store. Under the Fair Credit Billing
Act, your bank cannot hold you liable for more than $50.00 of fraudulent
charges. If your bank does hold you liable for any of this $50.00, we
will cover the entire liability for you, up to the full $50.00. We will
only cover this liability if the unauthorized use of your credit card
resulted through no fault of your own from purchases made while using
our secure server. In the event of unauthorized use of your credit card,
you must notify your credit card provider in accordance with its reporting
rules and procedures.
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Ordering by Phone, Fax or Paying by Check:
Please
click here for exact details of how to order our products by phone, fax,
or to pay via check.
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We
carry products that are guaranteed by their manufacturer, many are guaranteed
for life. Should you desire to return any stocked product within 30 days
of purchase simply e-mail us at returns@abirdsworld.com
stating the name of the product, your original order number, and your
reason for return. We will contact you with specific return instructions
for that particular product. It is extremely helpful if you include your
original order number. For Custom Orders Please note: that due to variations
in color settings on individual computers and the imprecision of the casting
process we cannot guarantee your color selection will be an exact match,
nor accept a return based upon color discrepancies. However for most of
our fountains, we do offer individual stone samples for $5.00 apiece or
the entire sample set for $140.00.
(Please
note that we only pay shipping charges in the event the product was defective
and you notified us immediately
upon receipt, otherwise customer is responsible for original shipping
and handling fees as well as return shipping costs.
If
you prefer we may be able to arrange an exchange for an identical or different
product.Unfortunately, we cannot refund your original shipping charges.Product
must be returned in its original packaging along with any affiliated paperwork,
warranties, etc. This helps make our job alot easier. Remember to contact
us first for return information, otherwise your return cannot be accepted.
A 10% restocking fee is attributed to all returns but will be waived in
the event of an exchange.
Warranty Items
Many
of the products we sell include manufacturer warranties. Some carry lifetime
guarantees. In these cases we will instruct you to contact the manufacturer
directly if there is a defective or damaged product. We offer one main
assurance, regardless of our established written policies, our main concern
is your total satisfaction. We will work tirelessly to assure that you
are satisfied with the quality of our products and our commitment to service.
Our Mission
The
mission of ABirdsWorld.com is to entertain, educate and enrich the lives
of the gardening and birding communities, and sell superior quality products
at bargain prices. Our parallel goal is to enhance the environment and
assist in its preservation for years to come.
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ABirdsWorld.com
adheres to the strictest rules regarding your privacy. Your information
is not shared with any third party whatsoever.
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We never release, rent or share any of the information that you supply
unless you authorize us in advance.
- We
do not collect information of your shopping habits or track you via
any means.
- We
do, on occassion, provide advance notice of new products or topics of
interest from time to time however this is done thru an opt-out email
process. We respect your privacy and never send unwanted or unsolicited
emails. If you feel you have received one from us, please contact us
immediately at info@abirdsworld.com.
- Our
site is certified "child safe" and contains no offensive or
lewd materials, products or references of any kind.
- If
you have any questions regarding our privacy practices, please contact
us at info@abirdsworld.com.
Share Your Thoughts!
We would appreciate hearing how we might
better serve you. Send us an e-mail
with your suggestions.
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Prefer
to Order by Phone? Call Us Toll Free @ 1-877-471-8634
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Free
Shipping on Orders > $100.00, all others only $7.95
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